FAQ

Frequently Asked Questions

We know that relocating heavy machinery or handling a full site strip out isn’t something you do every day. That’s why we’ve put together some of the most common questions we get from clients just like you. However, if you do not find an answer to your specific question, contact our team directly!

Great question! We treat your machinery like it’s our own. From the moment we arrive, our crew uses tailored lifting plans, rigging techniques, and protective gear to keep every nut and bolt safe.

Let’s be honest—site hiccups happen. We always build a bit of flexibility into our planning to account for the unexpected. Whether it’s a delayed permit or a surprise ceiling beam in the way, our team problem-solves on the fly to keep the project on track, without compromising on safety or quality.

Absolutely—we are not just a lift-and-leave kind of crew. We can help with reassembly, levelling, and positioning your machinery exactly where and how you need it. Our experienced fitters and techs will make sure everything’s back in working order before we leave.

The earlier, the better! Ideally, reach out 2–4 weeks in advance for larger jobs. That gives us time to scope your site, plan logistics, and book any specialised equipment. But if you’re in a bind, don’t stress—we’ve handled urgent same-week turnarounds too.

We sure do. Many of our clients stick with us for ongoing machinery moves, plant upgrades, and even periodic maintenance. Once we’ve worked together, we’re just a phone call away—ready to roll when you need us next.

Yes—we know shutdown time is often the only window to get things moved. Whether it’s after-hours, weekends, or public holidays, we can schedule your move to minimise disruption and downtime.

Absolutely. We offer site inspections to assess what needs to go, what can stay, and how to handle it all efficiently. No pressure—we’ll walk the space with you and offer honest, practical advice.

It really depends on the size and complexity of the job—but we’re known for working quickly and efficiently. Smaller moves can be wrapped up in a day, while larger projects might take a few days. Either way, we’ll give you a clear timeline upfront so there are no surprises.

Not much! Just let us know if there are any access restrictions, height limits, or safety protocols. We’ll take care of the rest—from planning and permits to gear and grunt work. If prep is needed, we’ll walk you through it well ahead of time.

Yes, we can. We work with qualified professionals to safely disconnect electrical, gas, water, and air lines before we begin the removal. It’s all about keeping your site safe and compliant.